Refund policy

30-day returns and exchanges

You may request a return or exchange within 30 days of receiving your Clubborne Golf order. Eligible items must be unworn, unwashed, and unused, with their original tags and packaging. Please keep your order confirmation or other proof of purchase.

How to request a return

Use our contact form with your order number, the item, and the reason for your request. If approved, we will send instructions for the return and explain the available return shipping method. Please do not send items back before receiving instructions.

Damaged, defective, or incorrect items

Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photos so we can review and resolve the issue.

Exchanges

If you need another size, color, or style, contact us within 30 days of delivery. We may ask you to return the original item before an exchange or a new order is arranged.

Refunds

After receiving and inspecting an approved return, we will let you know whether the refund has been approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the funds. If more than 15 business days have passed since approval, please contact us.

European Union orders

For orders delivered within the European Union, statutory cancellation and return rights may apply in addition to this policy. Contact us to exercise those rights.